Privacy Policy

1. Introduction

Blue Wave Flo (“we”, “our”, “us”) is committed to protecting your personal information and maintaining transparency in how we collect, use, and safeguard your data. This Privacy Policy explains how information is handled when you visit our website or purchase our water-based treatment chemical products.

2. Information We Collect

We collect only the information necessary to process orders and improve our services:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)
  • Order history and transaction details

We do not store sensitive payment information such as card numbers.

3. How We Use Your Information

Your information is used strictly for business purposes:

  • To process and fulfil orders
  • To communicate order updates and support requests
  • To improve product offerings and website experience
  • To comply with legal and regulatory obligations

We do not sell or rent your personal data.

4. Payment Processing

All payments are securely processed through trusted third-party payment gateways. We do not directly store or handle your card or banking details.

5. Data Sharing

We may share limited information only with:

  • Shipping and logistics partners for delivery
  • Payment processors for transaction handling
  • Legal authorities when required by law

All partners are required to handle your data securely.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Secure HTTPS encryption
  • Restricted access to sensitive data
  • Regular monitoring for vulnerabilities

7. Cookies and Tracking

Our website may use cookies to:

  • Improve browsing experience
  • Analyse website performance
  • Store user preferences

You can disable cookies through your browser settings.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for communications

To make a request, contact us using the details below.

9. Data Retention

We retain your information only as long as necessary for:

  • Order fulfilment
  • Legal compliance
  • Business record keeping

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

12. Contact Information

For any privacy-related queries, you can contact us:

Blue Wave Flo
Phone: +1 619 205-1234
Email: info@bluewaveflo.store
Address: 1128 Felspar St. #5 San Diego, CA 92109, USA

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